Cancellation Policy

Cancellation Policy –

Sometimes it is necessary for counselling sessions to be re-scheduled or cancelled and I understand this. However, on such occasions I do require as much notice as possible, as it might then be possible for me to offer someone else that appointment. I also have to pay for room hire and travel.

Therefore, I ask that you give me at least 48 hours notice of cancellation, otherwise I have to ask you to pay for your missed session in full. I hope you will understand and honour this agreement.

If it is an unavoidable emergency, and therefore not possible for you to give me 48 hours notice of cancellation, then we can discuss a possible waiver of my fee.